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Pedigree

Barking brilliant.

Helping connect Pedigree consumers and partners with potential pet enthusiasts .

The Challenge:

Pedigree was looking to connect with its vast number of pet owners and dog enthusiasts and bring them together on an online platform. They had reams of lists of people buying Pedigree products and associations with kennels and dog shows. They needed an online presence to anchor their communication and build a digital first CRM program. This would have a web presence at its core but would be a truly integrated approach, leveraging existing on-ground marketing outreaches & brand amabassadors.

The Work




The Solution:

wer4pets was conceived as a digital platform that not only connected and engaged with existing pet owners but also provided information to people who were interested in owning a pet. While content in the form of articles on breeds and pet advice with the odd fun element formed the core of the idea for this site, the site also provides utility value such as identifying the best places to walk your dog, a listing of pets up for adoption and accesses to expert veterinary help. Bridging the gap between pet enthusiasts and owners in a social manner.



The Experience

The Experience

Project Diary:

We must have been barking mad

I’ve always loved to bite off more than the team could chew on. The platform for Pedigree was a time when we threw caution to the wind and planned to sell in something really outrageous. We dared to dream big with a platform that was ahead of its time. Blending social content and utility together perfectly. The truth is the team the conceived the idea and sold it in differed quite a bit to the team that was actually tasked on bringing the dream alive as the client returned after almost a year of internal selling.

We couldn’t have taken this project live without our trusty Art Director – Shirish Prabhudesai and our technology partner Vivek Sasikumar. I spent long evenings with both working out what this site would look like and how it could all come together from a functional point of view. This has been one of my most rewarding and fun projects outside perhaps the work done for Reward Me for P&G. A site that really had the entire digital team at one point pitch in to get the build out on time. A unifying project like no other.

The site has seen several iterations since it first went up. And has been migrated across two different CMS systems and multiple themes.

Skills:

Pitching

The longest pitch I've ever done, greenlit after a year of internal selling.

Creative Direction

Working with the designers to balance being on brand, while delivering an optimal CX.

Copywriting

Creating content for all website, email and social collaterals connected to the site.

Information Architecture

Creating wireframes and sitemaps and user journeys for the platform.

Content Management

Web-mastering content and curating editorial calendars

Art Direction

Working with Art Directors to provide feedback and guidance regarding the UI.

Client Management

Working with key SPOCs to help launch the initiative.

Vendor Management

Working with technical vendors to build the backend for the site.

Strategy

Helping craft the overarching platform strategy and functionality

Project Management

Working across internal and external teams to deliver on time, budget and spec.

Research

Researching content for dog breeds and editorial articles.